We have a 7-day hassle-free return and exchange policy, which means you have 7 days after receiving your item to request a return or exchange.
Exchanges
Requests for product exchanges will be handled on a case by case basis for various reasons including availability and pricing differences.
If you have been approved for an exchange and have changed your mind or would prefer a different color/item, you will be responsible for associated shipping costs.
In case of an exchange, the customer will be able to pay any difference in the rates of old and new products at the time of delivery or before.
In order to claim 7 days return policy, you need to keep certain factors in mind.
* Product must be unused.
* Product must be neat and clean in condition.
* Product must be in original packing (same rapper/box).
* To claim return policy, we do require a receipt or proof of purchase.
* Customers can claim only regular priced items only. Unfortunately we do not honor sale priced items return claims.
* To return your product, you should mail your product to: Shipper address which is duly mentioned on each parcel you received.
* You will pay the shipping costs of returning/sending us your purchased product. Shipping costs are non-refundable. Please note: In case of return claim, we will less our courier charges and refund you remaining amount
* At receipt of the returned product, we do check it properly and let the customers know about the approval or rejection of return claim by email, message or WhatsApp.
* If your returned claim is honored, we will process it, and a credit will automatically be applied to your credit card, bank account transfer, easypaisa/Mobic ash or other method of payment if any, within 24-48 hours time.
* If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pakmarkhor100@gmail.com so that we can investigate the issue for you.
If you've received a damaged/defective item or you received an incorrect order, we will replace the item at no cost to you. Please email us at pakmarkhor100@gmail.com with details regarding the order so that we can make it right for you.
When returning an item to us, please include your contact information in the package. You can print the email confirmation, or supply a written note with your Name, Return Address, Phone, and Email.
Ship To:
Consumer Returns Department
pak Markhor
pak Markhor Main Bazar Shadiwal Gujrat, Pakistan
Support : +923279964665 ( 10:00 AM to 5:00 PM Monday - Saturday )
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